If something about Roof Replacement Oakville MO, or a roofer we connected you with, didn't go the way it should, we want to hear about it. This page explains how to raise a concern and what we can and can't do about it.
Prefer to talk? Call now(314) 555-0191To make a complaint, call (314) 555-0191 or use the contact page. Tell us your name, how to reach you, the date you used the site, the roofer's name if one is involved, and what happened. Copies of estimates, contracts or messages help us understand the issue.
We review every complaint we receive. If it concerns the site itself, such as a form that misbehaved, wrong information or how we handled your details, we'll look into it and fix what we can. If it concerns a roofer, we'll review it and may stop sending that roofer referrals.
Please keep in mind that we aren't a party to your contract with a roofer. We can't cancel a contract for you, order a refund or settle a dispute over price or workmanship. Missouri law gives homeowners certain rights on insurance-paid roofing contracts, including a right to cancel after a written claim denial, and our Missouri roofing rules page explains them.
For questions about an insurance claim or coverage, you can contact the Missouri Department of Commerce and Insurance at (800) 726-7390. For permit or code questions, contact St. Louis County Public Works or your city's building office. This policy is governed by Missouri law.